Terms Of Service

TERMS AND CONDITIONS Last Updated: July 3, 2026

These Terms and Conditions govern your use of Sterling & Stone services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Sterling & Stone operates a mixed-use SMS and email messaging program that includes both marketing and transactional communications. This includes service updates, appointment confirmations, marketing promotions, webinar announcements, educational content, and follow-up messages. Message frequency may vary.

2. User Representation & Age Restriction

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

3. Consent to Receive Messages

By initiating a conversation through the chat widget on sterlingstone.contractorlaunch.io, you authorize Sterling & Stone to send both marketing and transactional text messages to your mobile number. Consent is not a condition of purchase or service. You may use our website without opting into SMS communications.

4. SMS Opt-In Method

SMS consent is collected exclusively through the chat widget on sterlingstone.contractorlaunch.io. By initiating a conversation through the chat widget, you explicitly consent to receive both marketing and transactional SMS messages from Sterling & Stone. A consent notice is displayed within the chat widget before your first message is sent. We do not collect SMS consent through any other forms, checkboxes, or submission methods.

5. Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message and you will no longer receive SMS messages from us unless you opt back in. For assistance, reply HELP to any message or contact us at [email protected].

6. Rejoin Instructions

If you want to join again, simply initiate a new conversation through the chat widget on sterlingstone.contractorlaunch.io and you will start receiving SMS messages again.

7. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP to any message you receive from us for more assistance. You can also get help directly at [email protected] or by calling +1 250-850-7977.

8. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions with our service. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

9. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

10. Privacy Policy Cross-Link

Your use of the messaging program is also governed by our Privacy Policy. If you have any questions regarding privacy, please read our privacy policy here:

https://sterlingstone.contractorlaunch.io/privacy-policy456

11. Changes to Terms

We may update these Terms from time to time to remain compliant with carrier requirements. Updates will be posted with a new Last Updated date.

12. Contact Information

Questions about these Terms can be sent to:

Sterling & Stone

11 Boardwalk Ave, Carolina Beach, NC 28428, United States

Phone: +1 250-850-7977

Email: [email protected]